All you need Hoop

Precious Metals: Choose from 14k White, Yellow or Rose Gold

WARRANTY
Resizing + Repairs

Spiritual Gloss offers a 2 year limited warranty on all fine jewelry purchases. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken soft chain. Resizes are not included. 

Need to speak to a Jewelry Expert?
WhatsApp or text us on +1 646 899 4768

Please note:

• Custom Order pieces are non refundable.
• Bangles and eternity bands cannot be resized
• Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made
• Spiritual Gloss does not resize or repair items purchased through other retailers
  
• If something is broken! Can you help? We will repair your precious Jewelry piece free of charge. Drop us a line at (wehearyou@spiritualgloss.com). 

-------------------------------

RETURNS
We offer returns on fine jewelry pieces within 7 days of delivery to exchange for size, or store credit within the United States and Europe. Exclusions apply.

Processing Time

In stock items will be processed within 2 business days. Most "Custom made for you" pieces are estimated to require 2-4 weeks for production. All pieces have their production time listed, so be sure to check the product page description.

If your order is a rush, please email wehearyou@spiritualgloss.com and we will let you know if your request can be accommodated. Please note the shipping method selected does not expedite your order's production time.

Shipping

Once your piece is complete, we will email you with tracking information. All jewelry requires signature upon delivery (purchaser is responsible for any costs associated with a package returned to Spiritual Gloss due to several failed delivery attempts).

Average shipping times: Please note that our processing times still apply. 

• UPS / FedEx 2-Day: 2 business days (excluding weekends and holidays)
• UPS /FedEx Overnight: arrives the next business day from 10:30am-12:30pm (excluding weekends and holidays)
• UPS FedEx International: 2-6 business days (excluding weekends and holidays)*

*International orders may be required to pay duty or VAT. These are the responsibility of the purchaser and will be collected by FedEx UPS or DHL before your package can be delivered. Ring Concierge is not responsible for returned packages due to unpaid duty or VAT.